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Terms of Service

Last updated: September 17, 2026

1. Agreement to these terms

These Terms of Service govern your use of Infica (the “Service”), available at infica.app and operated by the Infica team (“Infica”, “we”, “us”). By creating an account or using the Service you agree to these terms and to our Privacy Policy. If you do not agree, do not use the Service. If you use the Service on behalf of a company, you represent that you are authorized to bind it to these terms.

2. Eligibility and your account

  • You must be at least 18 years old (or the age of majority where you live) to use the Service.
  • You must provide accurate account information and keep your credentials secure.
  • You are responsible for all activity that happens under your account.

3. The Service

Infica is an AI-assisted workspace for researching, scripting and producing content: scripts, images, videos, voiceovers, music, thumbnails, presentations, a video editor and publishing tools. Most features consume credits, which are included with a subscription or purchased as top-ups. We may add, change or remove features at any time; where a change materially reduces a paid plan, we will give reasonable notice.

Beta status. Infica is currently offered as a public beta, and is labelled as such in the product. This means the Service is still under active development: features may be incomplete, may change or be withdrawn without notice, and generations may fail, take longer than expected or produce results of varying quality. Prices shown during the beta are launch prices and may change for later billing cycles in accordance with section 9. We recommend that you keep your own copies of any content you care about. Nothing in this section limits the rights described in section 9 for failed generations, or any rights you have as a consumer that cannot be excluded by law.

4. Your content

You retain ownership of everything you upload or import into the Service (files, links, scripts, brand assets, recordings). You grant us a worldwide, non-exclusive license to host, store, process, reproduce and display that content solely to operate, secure and improve the Service — including sending it to the third-party AI and infrastructure providers we use to fulfill your requests. You represent that you have all rights needed to upload it. We may remove content that violates these terms or the law.

5. Reference content and clone tools

The Service can analyze videos and web pages you link (for example from TikTok or YouTube) and generate new content inspired by their structure, pacing or style (the “Clone” features). You may only submit reference content that you have the right to use for this purpose, or whose analysis is otherwise lawful where you live. Outputs are newly generated material, not copies — but similarity in style and format to the reference is by design, and you are solely responsible for ensuring that your use and publication of any output does not infringe third-party rights (copyright, trademark, personality or publicity rights) or the rules of the platform where you publish. Infica is not affiliated with, or endorsed by, TikTok, YouTube or any creator whose content you reference.

6. Voice cloning and likeness

You may only clone your own voice, or a voice whose owner has given you explicit, verifiable consent. Using the Service to impersonate a real person without their consent — through their voice, face, name or identity — is strictly prohibited and grounds for immediate termination. You are responsible for complying with the laws that apply to you regarding voice data, biometric data and rights of publicity.

7. AI-generated output

To the extent permitted by law and by the terms of the AI model providers we use, we assign to you our rights, if any, in the outputs the Service generates for you. You acknowledge that AI output may be inaccurate, may resemble output generated for others, and may reflect material contained in your inputs. You are responsible for reviewing outputs before relying on them or publishing them commercially, and for any disclosure of AI-generated content required by applicable law or platform policies.

8. Acceptable use

You agree not to use the Service to:

  • violate any law, or infringe anyone's intellectual property, privacy or publicity rights;
  • create deceptive media of a real person without their consent (including deepfakes and cloned voices), or impersonate any person or entity;
  • generate content that sexualizes or endangers minors — zero tolerance, reported where required by law;
  • harass, defame, threaten or incite violence against anyone;
  • produce or spread deliberate misinformation, scams or fraudulent advertising;
  • probe, overload, scrape or disrupt the Service, circumvent usage limits or credit accounting, or resell access without our written permission.

9. Plans, credits and payments

  • Payments are processed by Stripe; we never store your card details.
  • There is no minimum commitment or lock-in. Subscriptions renew automatically each billing cycle until cancelled. You can cancel at any time from your account Settings, effective at the end of the period already paid: for example, if you subscribe on January 1 and cancel on January 5, your plan stays active until February 1 and you are not charged again. If you do not cancel, the subscription renews and is charged each cycle.
  • Credits are consumed per action at the prices shown in the product. Credits have no cash value, are non-transferable, and unused credits are forfeited when your account is terminated for breach.
  • Failed generations. If a generation fails for a reason attributable to the Service (for example an error on our side or at one of our AI providers) and no usable output is delivered to you, the credits charged for that action are returned to your balance. Where this does not happen automatically, contact support@infica.app within 30 days with the canvas and the action concerned and we will restore them. Credits are not returned for outputs that were delivered but that you find unsatisfactory, for generations you cancelled, or for requests rejected under section 8 (Acceptable use).
  • Because generated content consumes computing resources immediately, you request immediate performance when you use the Service and — where EU consumer law applies — acknowledge that you lose the 14-day right of withdrawal for the portion of the service already performed. Statutory rights that cannot be waived are unaffected. For billing issues, contact support@infica.app.
  • Price changes are announced in advance and apply from your next billing cycle.

10. Third-party services

The Service relies on third parties — for example Google Firebase for sign-in, Stripe for payments, AI model providers for generation, and the social platforms you choose to publish to. Their own terms govern their portion of the experience, and we are not responsible for their services.

11. Copyright complaints

If you believe content generated or hosted through the Service infringes your copyright, email support@infica.app with the material identified, proof of your rights and your contact details. We review notices promptly and remove infringing material where warranted.

12. Suspension and termination

We may suspend or terminate your account if you materially breach these terms, with notice where practicable. You may stop using the Service and request deletion of your account at any time. Sections that by their nature should survive termination (including 4–7, 13 and 14) do survive.

13. Disclaimers

The Service is provided “as is” and “as available”. To the maximum extent permitted by law we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement of outputs. We do not warrant that the Service will be uninterrupted or error-free. While the Service is in beta (section 3), you accept that interruptions, errors and changes are more likely than in a finished product, and you use it with that in mind.

14. Limitation of liability

To the maximum extent permitted by law, our total liability arising out of or related to the Service is limited to the amounts you paid us in the 12 months before the event giving rise to the claim. Nothing in these terms excludes liability that cannot be excluded by law, including liability for willful misconduct or your non-waivable consumer rights.

15. Changes to these terms

We may update these terms as the Service evolves. For material changes we will notify you in the product or by email before they take effect; continuing to use the Service after that date means you accept the updated terms.

16. Governing law

These terms are governed by the laws of Spain. If you are a consumer in the European Union, you also benefit from any mandatory protections of the law of your country of residence, and you may bring proceedings before the courts of that country.

17. Contact

Questions about these terms: support@infica.app.